Mobile Booking Livescan System Solution

The Vendor is required to provide an operationally proven, ruggedized, portable, commercial off-the-shelf (COTS) Mobile Booking LiveScan System (MBLS) Solution (Solution) for the Department’s.
- The Solution must capture high-quality fingerprints, facial images, and iris data, comply with FBI CJIS Security Policy requirements, and adhere to applicable biometric standards.
- County-wide network of systems which consists of the following:
• Multimodal Biometric Identification System (MBIS),
• Criminal Booking System (CBS),
• Regional Photo System (RPS),
• Automated Booking Segment Module (ABSM),
• Electronic Probable Cause Declaration (ePCD), and
• Mobile Identification System (MobileID).
- Solution’s functions and capabilities, and must address, at a minimum:
• Multimodal biometric capture capabilities (e.g., fingerprint, facial image, and iris) including capture specifications such as agency, pixel dimensions, and image quality standards,
• Field enrollment and identification workflows,
• Integration with agency systems and law enforcement booking and records systems,
• Mobile communication and connectivity features (e.g., Wi-Fi, cellular, GPS),
• Ruggedization and form factor specifications,
• Security architecture (e.g., authentication methods, role-based access control, remote wipe capabilities, session timeout controls, remote lock), g. Mobile Booking Workflow capabilities (e.g., citation issuance, charge entry, signature capture, ID scanning, barcode scanning, warrant checks, field release workflows),
• Administrative and device management features (e.g., remote configurations, software updates),
• Data retention and audit functions (e.g., audit logging, reporting, data retention functions, and CJIS-compliant audit record management),
• User interface and accessibility features (e.g., touchscreen usability, glove support, accessibility compliance, multi-language support), and
• System performance and scalability.
- System Support and Maintenance
• Device and software user manuals,
• Online documentation and/or help resources,
• On-site and virtual training for administrators and field personnel,
• Help desk operations, including staffing levels and hours of availability,
• Frequency of system upgrades, firmware patching, and biometric algorithm updates,
• Hardware warranty terms, repair, and replacement procedures, and
• User feedback procedures and product roadmap communication.