The Vendor is required to provide online tax certificate portal for include:
- Solution overview
• Provide the name and general description of the solution.
• The methodology or technologies used to process the online tax certificates.
• The application model for the solution (i.e. Software-as-a-service, cloud hosted/managed service, client-maintained, on-premises, etc.)
• Solution offer options for other types of certificates, such as water
- Core capabilities
• Core capabilities and differentiators.
• Have a native mobile application, available on iOS, android, or both
• The user interface for city administrator users and the functions available.
• Connect with Microsoft dynamics great plains
• Support and process payments
- Reporting and data outputs
• The reports and data generated in the solution
• Reports and data typically provided to clients (e.g. On-demand, online dashboard) and in what format (e.g. Excel, csv, pdf)
• Reports be scheduled or customized by location and timeframe
- Implementation requirements
• THE information and resources required to get the solution implemented.
• Customer service support your organization provides.
- Privacy, security, and compliance
• Privacy standards or legislation your solution complies with.
• On data retention and deletion.
• Guard against cybersecurity threats and data breaches.
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