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A government agency in Alberta issued “ServiceNow Consulting Services” (RFP). Solicitation SYS-5830 closed on July 15, 2026. Eligibility: Only for Canada Organization. Submissions via Online Portal.
The Vendor is required to provide servicenow consulting, development and professional services in support of the university’s servicenow platform, operational requirements, and future initiatives.
- Current in-scope servicenow platform areas include:
• IT service management (ITSM)
• Configuration management database (CMDB)
• Change management
• Discovery
• Service portal
• Virtual agent / chat/ teams/NLU
• Agile development
• Integration hub
• Software and hardware asset management
• Microsoft integrations
• Servicenow AI capabilities (AI search, GenAI, now assist)
• Custom application development
• API integration and development
- Advisory and planning services
• Roadmap development
• Platform maturity assessments
• Servicenow strategy and governance
• Centre of excellence (COE) establishment
• Demand intake processes
• Backlog management and prioritization
• Governance practices
• Platform and AI governance advisory
- Discovery and design services
• Stakeholder workshops
• Requirements gathering and elaboration
• Business process mapping
• Solution architecture
• User experience (UX) design
• Technical design documentation
- Implementation and configuration services
• Out-of-the-box configuration
• Custom application development
• Workflow and flow designer development
• Service catalog and catalog item development
• Dashboards, reporting, and analytics
• Platform upgrade support
- Integration and data services
• Integration hub implementation and support
• API integrations and development
• Mid server configuration and patterns
• CMDB and data quality remediation
• Data migration services
• Automated discovery configuration and support
• Custom integrations and automations
- Testing and release services
• Test planning and execution
• Automated test framework (ATF) strategy
• Release management
• Deployment support
• Hyper care and post-implementation stabilization
- Training and transition services
• Knowledge transfer
• Administrator and end-user training
• Operational documentation and runbooks
• Transition to operations support
- Staff augmentation services
• Developers
• System administrators
• Solution architects
• Business analysts
• Project managers
• Quality assurance analysts
• Process subject matter experts in servicenow modules.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5830) closed on July 15, 2026. See similar open RFPs below.
A government agency in Alberta. The buyer's contact and submission details are in the solicitation documents.
Only for Canada Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 3 years.
Questions and inquiries must be submitted by June 29, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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