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A government agency in Ontario issued “Information Technology Service Management Solution” (RFP). Solicitation SYS-5922 closed on July 21, 2026. Eligibility: Only for Canada Organization. Submissions via Online Portal.
The Vendor is required to provide information technology service management ("ITSM") capabilities to enhance operational efficiency and maintain a high standard of service that delivers excellence in end user and fulfiller experience.
- To achieve this, the region intends to implement an enterprise-grade ITSM solution that supports core service management practices including but not limited to incident management, change management, service request management, and hardware asset inventory with basic lifecycle.
- Requirement:
• All necessary software subscription licenses for the solution;
• All associated software maintenance and support services; and
• Professional services to implement and support the solution according to the region's requirements.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5922) closed on July 21, 2026. See similar open RFPs below.
A government agency in Ontario. The buyer's contact and submission details are in the solicitation documents.
Only for Canada Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 2 years.
Yes: Non-mandatory on July 7, 2026.
Questions and inquiries must be submitted by July 14, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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