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A government agency in Alberta issued “Chat and Live Agent Software Solution” (RFI). Solicitation SYS-5967 closed on July 22, 2026. Eligibility: Only for Canada Organization. Submissions via Online Portal.
The Vendor is required to provide robust chat and live agent software solution for its planning and development services department.
- Enhance customer service by enabling efficient, real-time communication between residents, businesses, and city staff regarding permitting inquiries and processes.
- The solution should also offer queue management, call routing, and escalation features, as well as analytics and reporting tools.
- The city seeks experienced proponents to supply, implement, and support this solution, with future scalability and integration capabilities as well.
- The main documents for this RFI are not available on our website.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5967) closed on July 22, 2026. See similar open RFPs below.
A government agency in Alberta. The buyer's contact and submission details are in the solicitation documents.
Only for Canada Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Estimated budget: $250,000. Contract term: 3 years.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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