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IT Service Management Software

CANADA(Alberta)

SYS-6020

Expired 4 days ago

Publish Date: Wednesday, 01 Jul, 2026

Closing Date: Tuesday, 21 Jul, 2026

Notice Type: RFP (Request for Proposal)

RFP Description

The Vendor is required to provide information technology service management (ITSM) software solution, including configuration, licensing/subscription, data migration, training, and ongoing support. Proponents may also include implementation services as a separate, optional component.
- Support core ITSM functions such as incident, service request, change, problem, asset, configuration, and knowledge management, along with workflow automation, reporting, and a self-service portal.

Timeline

RFP Posted Date: Wednesday, 01 Jul, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Wednesday, 15 Jul, 2026

Proposal Due Date: Tuesday, 21 Jul, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for Canada Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: 3 years

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