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A government agency in Kentucky issued “Customer Relationship Management Software Systems” (RFP). Solicitation SYS-6148 closed on August 14, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide software and implementation services for a customer relationship management (CRM) software systems environment.
- Potential CRM integrations
• Public infrastructure asset management platform
• Animal shelter management and tracking for animal control cases
• Geographic information system platform for mapping, spatial analysis, and planning
• Mass notification and communication platform for government alerts
• Asset management, fleet, and facilities maintenance
• Microsoft office suite of applications
• Digital payment platform for processing credit card and online transactions
• Microsoft data visualization and analytics platform for creating dashboards and reports
• Waste management and recycling tracking system
• Provides secure user authentication, single sign-on, and access management for employees across government applications and systems
• Supports 311 operations, customer service centers, and constituent communications through a cloud-based contact center platform
• Manages digital credentials, user access, and identity verification for employees and authorized users
• Helps agencies collect, analyze, and leverage data to improve decision-making, service delivery, and community engagement.
• Tracks vehicles, equipment, infrastructure assets, maintenance activities, and lifecycle costs across government operations.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6148) closed on August 14, 2026. See similar open RFPs below.
A government agency in Kentucky. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Questions and inquiries must be submitted by July 23, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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