Enterprise Technology Software Platform

The Vendor is required to provide one or more integrated technology platforms supporting core fire service operations, administration, and analytics.
- Requirement:
• Records management system
• Prevention/inspections/permitting/preplans
• Learning management system (LMS)
• Staffing and scheduling
• Asset and inventory management
• Data warehouse/analytics/reporting
• Personnel and performance management
- Objectives
• Reduce duplication across systems
• Provide robust, user-accessible reporting and analytics
• Integrate via APIs or common data platforms
• Improve usability for both administrative and field users
• Provide high availability, resilience, and security
• Support long-term scalability and vendor stability
• Provide long term ability to access legacy data to satisfy statutory retention obligations.