Paratransit Scheduling and Dispatch System Software

The Vendor is required to provide paratransit scheduling and dispatch system software for include:
• Identify current industry best practices and technological innovations in paratransit scheduling and dispatch systems.
• Explore software solutions that streamline scheduling, routing, and dispatching functions to improve service reliability.
• Assess options for integrating with the city’s existing clever devices CAD/AVL system and other relevant transit technologies.
• Evaluate methods to enhance the customer experience, including intuitive user interfaces for riders and accessible communication tools.
• Explore data management and reporting capabilities to support performance monitoring.
• Review cybersecurity, data privacy, and system resilience features.
• Increased alignment between the city’s service delivery goals and the latest available paratransit technology solutions.