Cisco PBX Phone System

The Vendor is required to provide cisco PBX phone system for collaboration, online meetings and in conference rooms throughout the district.
- Tasks:
• A detailed project plan with a proposed schedule, tasks, and assigned resources to migrate each site from the cisco platform to Microsoft teams.
• Provide a solution for analog lines as identified during the evaluation/discovery process.
• Recommend certified Microsoft teams phone options for areas where teams client can’t be utilized:
• Basic phone (desk and wall mountable)
• Office work phone – multiline (line extension module)
• Executive phone
• Side-car physical phone extension (where applicable)
• Conduct an onsite audit at each location and identify all current telephone equipment and services in use.
• Provide technical training for it team and documentation for provisioning teams calling users and how to perform moves, ads, and changes.
• Recommendations for teams calling physical phones, headsets, and calling accessories.
• Deliver a method to backup and restore system configurations for the proposed solution.
• Ensure calls are always routed to the correct department or service 24/7.
• Implement call attendants and calling trees when applicable to meet customer needs e.g., hunt groups and ACD.
• Provide backup calling and voicemail access methods should cloud services or internet become unavailable.
• Provide a list of each piece of equipment being proposed as part of the solution.