Case Management System

The Vendor is required to provide software-as-a-service (SaaS) case management solution must support the management of case files, client interactions, correspondence, reporting, and related business processes.
- All professional services required for the successful implementation of the solution, including requirements validation, solution configuration, testing, deployment, and post-implementation support.
- Also migrate all relevant data, documents, and records from the office existing case management solution to the new SaaS platform, ensuring the integrity, accuracy, and completeness of migrated content.