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A government agency in New York issued “Automated Appointment Reminder Software” (RFP). Solicitation SYS-6296 closed on August 20, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide automated appointment reminder software solution should improve client engagement, reduce missed appointments, and support compliance-related communications.
- Requirement:
1. Communication features
• Automated appointment reminders via:
• SMS (text messaging)
• Voice calls (including text-to-speech functionality)
• Email
• Configurable reminder schedules (e.g., 24 hours, 48 hours, 7 days prior)
• Automated reminders for recertification form submission deadlines
• Ability to send one-time and recurring notifications
2. Multilingual support
• Support for multiple languages commonly used by agency clients
• Ability for clients to select preferred language
• Accurate translation and integration with translation services
3. Client preferences
• Ability to store and manage preferred contact method (SMS, voice, email)
• Opt-in/opt-out functionality compliant with applicable communication laws
• Accessibility considerations (e.g., support for individuals with disabilities)
4. Integration & data management
• Secure data import/export capabilities
• Real-time or batch processing options
• Audit logs and reporting functionality
5. Volume requirements
• System must support approximately 30,000 reminders annually, with scalability for future growth.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6296) closed on August 20, 2026. See similar open RFPs below.
A government agency in New York. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 2 years.
Questions and inquiries must be submitted by August 4, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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