Integrated Student Health and Counseling EHR System

The Vendor is required to provide integrated student health and counseling electronic health record (EHR) system to support an integrated model of care across student health, counseling, psychiatry, and wellness services.
- Unified health record
• A single, longitudinal student health record that integrates medical, counseling, psychiatric, and wellness services, with the ability to appropriately segment sensitive behavioral health data.
- Integrated care workflows
• Support for collaborative care including shared care plans, screenings, referrals, and case management for high-risk students.
- Scheduling and access
• Comprehensive scheduling across services, including waitlists, triage tools, and self-scheduling capabilities.
- Clinical documentation and tools
• Discipline-specific templates, embedded assessments, e-prescribing, and external document management.
- Student engagement
• Secure, mobile-friendly portal for scheduling, communication, and record access, integrated with campus systems like banner.
- Crisis and risk management
• Tools for suicide risk, threat assessment, crisis documentation, and alerts for high-risk students.
- Reporting and analytics
• Utilization, outcomes, compliance, and population health reporting, including agency integration.
- Interoperability and integration
• Standards-based interoperability and integration with student information systems and campus platforms.
- Telehealth support
• Secure telehealth functionality with documentation and consent workflows supporting hybrid care models.
- Usability and configuration
• Intuitive interface, configurable workflows, and tools to reduce administrative burden.
- Billing and financial management
• Support for insurance billing, student fees, and campus billing integration.