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Student Interaction Management Solution

USA(New York)

SYS-6353

1 day left

Publish Date: Monday, 03 Aug, 2026

Closing Date: Tuesday, 25 Aug, 2026

Notice Type: RFI (Request for Information)

RFP Description

The Vendor is required to provide student interaction management solutions that support the centralized management of financial aid constituent communications and service activities.
- Business and technical requirements
• Unified constituent engagement and Omni channel service
• Case & ticket management
• Appointment scheduling & advising support
• Walk-in & lobby management
• Telephony and contact center support
• Centralized email management
• Knowledge base & self-service
• Reporting, analytics & operational intelligence
• Integrations & enterprise architecture
• Security, privacy & compliance.

Timeline

RFP Posted Date: Monday, 03 Aug, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Friday, 14 Aug, 2026

Proposal Due Date: Tuesday, 25 Aug, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: NA

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Context: SYS-6353 (Student Interaction Manag...)

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