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A government agency in Virginia issued “Enterprise Customer Payment Platform and Payment Processing” (RFP). Solicitation SYS-6395 closed on August 27, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide customer payment platform capable of supporting utility municipal payments through a unified customer experience.
- Solution shall provide secure payment processing, customer self-service capabilities, customer communication tools, payment management functionality, reporting, and integration with the city's existing customer information system (CIS) and customer engagement platform.
- Requirement:
• Improving customer experience
• Consolidating customer payment channels
• Increasing self-service adoption
• Reducing operational complexity
• Improving reporting and analytics
• Supporting future digital engagement initiatives.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6395) closed on August 27, 2026. See similar open RFPs below.
A government agency in Virginia. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Questions and inquiries must be submitted by August 18, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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