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Enterprise Case Management Platform

USA(West Virginia)

SYS-6439

1 day left

Publish Date: Monday, 10 Aug, 2026

Closing Date: Friday, 28 Aug, 2026

Notice Type: RFI (Request for Information)

RFP Description

The Vendor is required to provide case management platform capable of supporting a wide range of university operational needs, including student services, academic operations, financial inquiries, human resources workflows, compliance-related requests, and technology service interactions.
- Core platform requirements
• Case intake & submission management
• Case lifecycle & workflow management
• Communication & correspondence management
• Collaboration & work management
• Document & attachment management
• Knowledge management & service catalog
• Reporting, analytics & data.

Timeline

RFP Posted Date: Monday, 10 Aug, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Friday, 14 Aug, 2026

Proposal Due Date: Friday, 28 Aug, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: NA

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Enterprise Case Management Platform

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