The Vendor is required to provide enterprise ticketing platform and associated professional services to support ticket sales, event management, patron engagement, financial reconciliation, and access control across the university's athletic, academic, cultural, student, alumni, and special event programs.
- Requirement:
• Ticketing platform capabilities
• Event configuration
• Ticket distribution
• Ticket transfers
• Commencement support
• Tailgating and parking event management
• Student ticket management
• Customer experience and accessibility
• Hardware and event operations
• Emergency event operations
• Security and compliance
• Financial management and payment processing
• System integration requirements
• Training and knowledge transfer
• Customer support and service levels.
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