Case Management Enterprise Solution

The Vendor is required to provide case management enterprise system (CMES) to replace, consolidate, and standardize existing legacy systems and manual processes currently used by the division.
- CMES shall deliver comprehensive, end-to-end case lifecycle management capabilities, including, at a minimum: client intake with clinical and non-clinical case types, eligibility determination, assessments, case tracking, service delivery documentation, financial and funding-source management, reporting, compliance oversight, and centralized system administration.
- The solution must support multiple programs and funding streams within a single enterprise environment while ensuring data integrity, security, scalability, and compliance with all applicable federal, state, and local regulations.
- Solution shall be designed with an enterprise architecture to support future scalability and expansion to additional divisions, programs, and service areas, enabling long-term standardization across present and future program needs.