AI Governance Solution

Provide enterprise AI governance services that (1) establish county‑wide visibility into AI and Shadow AI usage, (2) codify County AI policy into enforceable controls, (3) enable audit‑ready records compliant with the State Public Records Act (PRA), (4) identify and categorize AI and Generative AI solutions and vendors based on risk analysis, and (5) integrate governance with our Microsoft 365 Government Community Cloud (GCC) environment.
- AI governance program and platform configuration that provides County‑wide AI visibility and runtime control; maps County AI policy to technical enforcement; produces audit‑ready records and retention; and integrates with Microsoft Purview for labeling, DLP, audit, eDiscovery, and lifecycle management, supporting PRA transparency and executive oversight.
- proposer shall:
1) Assess & Baseline
a) Conduct a current‑state assessment of AI usage (including Shadow AI), risks, and governance gaps across departments; review County AI policy and public‑records requirements; and produce a gap analysis and prioritized roadmap.
2) Discover & Inventory
a) Deploy appropriate discovery methods (endpoint or browser‑based as applicable) to continuously inventory AI assets (agents, models, tools, keys) and usage across SaaS, cloud, endpoints, and APIs; deliver an accountable catalog suitable for audit and PRA disclosures.
3) Design & Codify Policy
a) Translate County AI policy and principles into enforceable technical controls (e.g., approved workflows/blueprints, guardrails, allow/block domain catalogs, least‑privilege identity binding); document decision rights and governance processes.
4) Configure Microsoft Purview & Records
a) Configure and/or refine Microsoft Purview for AI content (retention labels/policies, sensitivity labels, DLP, audit, eDiscovery) and document mappings to County retention schedules; define procedures for prompt/output capture and discoverability under PRA.
5) Implement Runtime Governance
a) Enable runtime comparison of live AI behavior to approved designs (e.g., workflow drift detection, immutable/non‑selective logging where available); augment established incident response, forensic reconstruction, and non‑repudiation evidence workflows. (Where immutable logging is provided, document retention limits and export options.)
6) Identity & Access Controls
a) Integrate with Entra ID for role‑based access, Conditional Access, and least‑privilege; where applicable, replace shared API keys with scoped credentials and per‑invocation attribution; augment established identity governance and key management procedures.
7) Value Tracking
a) Provide spend attribution and budget controls for AI usage by model/agent/workflow/owner and/or ROI insights for license optimization; deliver dashboards suitable for executive review and quarterly business reviews.
8) Training & Change Management
a) Deliver role‑based training (Executive, IT/security, Records/Public Records Office, Legal, Business) and adoption toolkits (policy playbooks, prompt‑safety guidance, PRA readiness)
9) Documentation & Handover
a) Produce comprehensive documentation: governance blueprint, control catalogs, Purview configuration runbooks, PRA disclosure procedures, SOPs for augmenting established incident/audit, and an operating model; support knowledge transfer to County staff.