Athletics Outbound and Inbound Sales

Provide Outbound and Inbound Sales for the University Athletics Department.
- Supplier shall be able to perform and meet the minimum requirements:
1. Develop meaningful customer service based relationships with Iowa Hawkeye fans throughout the sales process
2. Provide professional staff training in ticket-sales using best practices, including customer services training
3. Provide year round sales-campaigns (with respect to renewals, new ticket acquisitions, partial-plan and groupticket sales and retention)Have an integrated working relationship with UI Athletics, including its senior administration, sports programs, ticket operations, athletic marketing, and other departments, as identified by Intercollegiate Athletics
4. Provide overall sales-program management, monitoring and strategy development, including providing universirt Athletics regular updates/progress reports on a schedule upon which the Parties mutually agree and as University reasonably requests
5. Have proven experience in working collectively with big multimedia companies and demonstrate success from such partnership
6. Provide first-class customer service at all times, to all stakeholders
7. Through integrated technology maintain robust customer relationship management to grow the life of each UI Athletics ticket holder to their maximum attendance and revenue potential