Ticketing Services

Ticketing Services and Systen include:
• Ability to support a multi-venue/stage performing arts space
• Options for assigned seating and general admission, with capabilities for defining sales parameters on a per-event basis
• Ability to accept tax-deductible donations to multiple entities in the same transaction, again definable on a per-event basis
• Must also be able to offer $0 tickets (ticketing for free events)
• Ability to accommodate series, subscriptions, multi-performance events
• Reports/exports for end-of-show accounting internally and with producing partners
• Must either have a POS component for concession sales or proven integration capabilities with Clover POS systems
• Website and mobile ticketing platform, including integration with larger McCoy Center website
• Digital ticketing, with mobile ticketing, ticket transfers, scanning, etc.
• Integration with back end financial systems and credit card processing platform
• Appropriate security features for the protection of user data, PII and payment info
• Ease of set up and use by facility staff, i.e., no need for support for each implementation of an event
• All necessary local hardware requirements should be defined
• Robust and responsive 24/7 support
• A CRM system that can track audiences on a per event or per producer basis, including:
o Capture of full contact and billing information
o Ability to export selects based on any set of data criteria
o Email and social marketing capabilities
o Appropriate and legal permissions built in
o Audience analytics and reporting