Electronic Payment Processing, Payment Gateway, Fraud Management, Wallet and Programs

Payment-related products, services, and capabilities to support BC Ferries' current and future payment ecosystem. The required services are intended to enable the secure, reliable, efficient, and cost-effective acceptance, processing, protection, management, and settlement of electronic payment transactions across BC Ferries' operational and customer-facing channels.
- Payment Processing:
• Interchange;
• Card-network assessments;
• Other regulated or network-mandated charges;
• Processor or acquirer markup;
• Transaction and authorization fees;
• Cross-border, currency, and card-type surcharges;
• Refund, chargeback and retrieval fees; and
• Other pass-through and vendor-controlled fees.
- Fraud Management Solution:
• Reduce fraud losses and chargebacks.
• Reduce false positives and unnecessary customer friction.
• Optimize the use and cost of 3DS authentication.
• Reduce manual review and investigation effort.
• Automate fraud detection, alerting, evidence collection, and response.
• Protect customer accounts, stored payment credentials, stored value, loyalty benefits, and future entitlements.
• Support continuous fraud-rule testing, tuning, and optimization.
• Provide actionable operational and executive reporting.