Citywide American Sign Language Interpreting and Captioning Services

The Vendor is required to provide comprehensive American Sign Language (ASL) interpreting and captioning services to support its commitment to accessibility and inclusive communication.
- These services will assist the City in ensuring effective communication with members of the Deaf and Hard of Hearing community across a variety of settings, including public meetings, community events, trainings, and televised or livestreamed broadcasts. 
- Regularly Scheduled Services
•    Provide certified ASL Interpreters and CART Captioners for scheduled City-hosted functions, including:
o    City Council, Commission, and Committee meetings
o    Public hearings, workshops, and community meetings
o    City-sponsored trainings, presentations, and educational events
o    Cultural, ceremonial, or performance-based events
- Emergency or Short-Notice Services
•    Press conferences and public announcements
•    Emergency response briefings
•    Special meetings called with less than 48 hours’ notice
•    The Contractor shall make reasonable efforts to provide qualified personnel within 2–4 hours of request, subject to availability.
- Responsibilities
•    Coordinate with the City for scheduling, setup, and logistics.
•    Arrive at assignments at least 15 minutes before start time unless otherwise approved.
•    Provide necessary equipment for service delivery, including captioning hardware/software.
•    Ensure CART captions are legible, accurate, and delivered in real time.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: February 10, 2026