Dispute Resolution and Small Claims Advisory Services

The vendor is required to provide that dispute resolution and small claims advisory services to aid parties in resolving their disputes without the necessity of formal judicial proceedings.
1. In-court mediation services
• Trained mediation staff available for day of court mediation for small claims and unlawful detainer matters.
2. Court based referrals/community-based mediation services
• Availability of mediation staff either onsite with the court’s self-help center or locally within the area to be able to provide services to:
i. Court referrals for mediation in small claims, unlawful detainer and family law personal property division disputes;
ii. Assistance with resolving disputes that have not yet entered the court system.
iii. Community based disputes such as those between neighbors, some domestic disputes, consumer-merchant disputes, and other kinds of disputes in which the parties have continuing relationships.
3. Funding source – Community based mediation services are funded through statutorily derived increases in filing fees imposed in civil, family law and probate cases; the total amount to be paid out exceed the amount of fees collected by the court pursuant to the relevant statutory authority.