Web Content Accessibility Guidelines Consultant Services

The vendor is required to provide consultants to audit, assess, remediate, train, and validate our websites and mobile applications to ensure compliance with the Web Content Accessibility Guidelines.
- Agency enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making agency a great place to live, learn, work and play.
- Audit and assessment:
• Conduct a comprehensive accessibility audit of the city’s websites and mobile applications.
• Identify areas of non-compliance with WCAG 2.1 AA guidelines and the department 2024 rule.
• Provide a detailed report outlining accessibility gaps and prioritizing issues for remediation.
- Remediation strategy:
• Develop actionable recommendations for resolving accessibility issues in line with WCAG 2.1 AA and the department 2024 rule.
• Collaborate with the city’s it department to create a remediation plan.
• Perform remediation measures per developed plan on city website and others if necessary.
- Training and support:
• Provide guidance and training to the city’s staff on accessibility best practices, maintaining ongoing compliance, and understanding the implications of the department 2024 rule.
- Verification and certification:
• Re-assess the websites and mobile applications post-remediation to ensure compliance with WCAG 2.1 AA and the department 2024 rule.
• Provide certification or validation of compliance, if applicable.