Economic Development and Tourism Website Redesign, Support, and Maintenance

Tourism Website: VisitChandler.com
The tourism website is the community’s flagship consumer website and primary digital gateway for leisure travelers, meeting planners, sports organizers, and local stakeholders. The selected partner(s) will help us modernize and elevate Chandler’s digital presence, improve user experience, and strengthen our ability to inspire visitation and support local businesses.
Content on this website consists of campaign landing pages, topic landing pages, blog articles, and business listings. Business listing data is housed in Granicus/Simpleview CRM database and shared with the current CMS.
- Tourism Website: Current Limitations
While the site contains strong destination content, discoverability and user experience limitations reduce its effectiveness. Evaluation of the current website has identified opportunities for improvement:
▪ Accessibility gaps
▪ Limitations in photo and video display options
▪ Internal content management challenges
▪ Inconsistencies with listing layout design
▪ Challenges of keeping website listings updated
▪ Sourcing events for the event calendar
- Economic Development Website
Today, Economic Development content lives entirely inside the City's general municipal website, nested three levels deep under chandleraz.gov/business/economic-development. The division currently maintains the following pages and subpages:
▪ Economic Development (main landing page)
▪ Why Choose Chandler
▪ Business Services
▪ Employment and Business Districts
▪ Key Industries and Employers
▪ Resources for Startups
▪ Market Research, Data and Maps
▪ News and Events
- Modern, User-Friendly Design
▪ The website should inspire travel, be interesting and easy to use.
▪ Create a visually compelling, mobile-first design aligned with Visit Chandler’s brand identity, photography style, and destination storytelling. Keep Chandler’s innovation and tech economy top of mind.
▪ Incorporate Chandler’s unique sense of place: its vibrant downtown, culinary scene, family-friendly attractions, and Sonoran Desert character.
▪ Provide design concepts for homepage, landing pages, blog/article templates, event listings, partner listings, and modular content blocks.
▪ Ability for stakeholders to login and update their listings, photos, and add events for staff approval.
- Fully Responsive, High-Performance Experience
▪ Ensure fast load times, optimized media, and smooth performance across all devices, browsers, and screen sizes.
▪ Implement Core Web Vitals best practices.
- Third-Party Integrations
The new site must integrate securely with:
▪ CRM (e.g., Granicus/Simpleview integration or equivalent)
▪ Analytics tools (e.g., GA4)
▪ Social media feeds or embed tools for social content creation (e.g., SnapSea)
▪ Social sharing; ShareThis
▪ Mapping and geolocation tools: Google maps
▪ Videos: YouTube
▪ Email marketing platform (e.g., Constant Contact)