Website Redesign Services

The vendor is required to provide to modernize and enhance its existing website to better serve students, faculty, staff, and the wider community.
- The redesigned website must be user friendly, modern, mobile-optimized, ADA-compliant, and aligned with college mission of providing accessible education and workforce training.
- User experience & accessibility
• Mobile-first, responsive design for optimal viewing on all devices
• ADA compliance with WCAG 2.1 level AA standards
• Intuitive navigation structure for key user groups (prospective students, current students, faculty, staff, and community)
2. Content management
• Easy-to-use CMS for non-technical staff with approval workflows
• Role-based permissions and version control
• Ability to schedule, archive, and update content efficiently
3. Security & compliance
• 99.9% uptime with secure cloud-based hosting
• Compliance with state data security & privacy regulations
• Multi-factor authentication (MFA), role-based access control (RBAC), daily backups, and SSL certificates
• Disaster recovery and security incident response plan  4. System updates & maintenance
• Regular updates to core CMS, plugins, and third-party integrations
• Ongoing support for system upgrades, including security patches and feature enhancements
• Provide a clear plan for scheduled maintenance and emergency fixes
• Quarterly review process with college for continuous optimization and update planning
5. SEO & analytics
• Built-in SEO best practices (structured metadata, search-friendly URLS, etc.)
• Integration with google analytics 4 (ga4)
• Internal site search with filters and local SEO optimization
• Performance and engagement reporting
6. Third-party integrations
• Compatibility with college student information and enrollment systems
• Integration with regroup, HR employment portals, CRM platforms, and social media feeds
• Support for SAML-based MFA integration
7. Implementation support
• Content migration strategy from current site
• Staff training resources (manuals, tutorials, and sessions)
• Ongoing support and maintenance offerings post-launch  1. Website platform
• CMS with GUI-based content editing (e.g., drag-and-drop or WYSIWYG editor)
• Admin dashboard with real-time content scheduling and publishing
2. Accessibility
• Site must pass WCAG 2.1 AA automated and manual testing
• Screen-reader compatible design and aria label usage
3. Hosting and performance
• Secure hosting environment (cloud preferred) with:
○ SOC 2 or ISO 27001 certification
○ Redundant data centers and failover support
○ 24/7 monitoring and SLA for incident response
• Page load time under 2 seconds for all key pages
4. Security features
• Daily encrypted backups retained for at least 30 days
• Firewall protection, malware scanning, and intrusion detection
• Password policies aligned with industry standards 5. SEO tools
• Dynamic sitemap generation
• Built-in 301 redirect management
• Schema markup support for rich results
6. Analytics
• Real-time dashboard views of site traffic and user behavior
• Event tracking and custom goal creation in ga4
• Filterable internal search logs and analytics
7. Integration capabilities
• APIS or native integrations for:
○ Student enrollment portals
○ LMS systems
○ CRM (e.g., salesforce, TargetX, slate)
○ Emergency notification (e.g., regroup)
○ SAML 2.0 for authentication
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 1, 2025