Website Maintenance Services

The vendor is required to provide ongoing website maintenance, including:
• Regular updates of the server and the website software as verified updates and security patches become available. 
o Upgrades must be deployed to vendor’s test servers and tested prior to production release. 
• Ongoing performance and security monitoring. 
o Upon discovery of any performance and security issue, notifications must be sent to client. 
o Performance and security issues are treated as high priority and urgent, and client is immediately notified by email.
• Routine maintenance of the server and application software, licensing, including third-party integrations such as single sign-on, ADP, google tag manager and analytics, and other third-party systems as applicable to ensure website’s optimal and secure performance. 
• Daily backups. 
• Maintenance of WCAG 2.2 aa web accessibility scores in the 90+/100 range across the site. 
• As WCAG standards are updated, our website must also update to maintain 90+/100 scores at the aa level.
- General requirements
- Website hosting, maintenance and support should be performed according to agency approved plan developed by the vendor.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: July 03, 2025