Website Hosting Solution and Content Management System

The vendor is required to provide website hosting solution and content management system (CMS) for the redesign, development, and ongoing hosting and maintenance of the city.
1. Website hosting:
•    Provide reliable hosting for the city of website with high uptime, scalability, and security.
•    Ensure that the hosting solution supports the current and future traffic needs of the website.
•    Provide robust data backup and disaster recovery options.
•    Ensure compliance with government data privacy and security requirements and best practices.
2. Content management system (CMS):
•    Provide a CMS that allows non-technical staff to easily create, update, and manage web content.
•    Provide a CMS that allows for easy integration with third-party applications (e.g., meeting manager, calendars, and YouTube videos) and APIs (e.g., analytics, performance management, payment gateways, forms, and newsletters).
•    Offer features for searching, accessibility, SEO optimization, and translation services.
•    Provide training and ongoing support for website administrators and content editors.
3. Content migration and site set-up:
•    Conduct a thorough analysis of the city’s existing website.
•    Conduct a usability analysis with stakeholder interviews, content audit, etc.
•    Provide recommendations to optimize navigation and structure of new website.
•    Assist with the set-up and development of the city’s new website with emphasis on usability, responsiveness, navigation, accessibility, and branding to promote the city’s goals and messages.
•    Assist with content migration (i.e., text, documents, media).
4. Maintenance and support:
•    Provide reliable and timely ongoing technical support and maintenance services for all aspects of the website hosting and content management system.
•    Regularly update software and CMS security patches.
•    Ensure the CMS is optimized for mobile responsiveness, fast load times, and continual accessibility.
•    Provide monitoring and troubleshooting support as needed.
- Goal
•    Identify a vendor that can provide a stable and secure hosting environment for the local government’s website and content management system (CMS). 
•    Provide a CMS that is easy to use, scalable, contains an automated web governance workflow, and meets the needs of the local government’s digital content management. 
•    Launch a website that serves the needs of all users by allowing them to easily find what they are seeking and providing them with access to key services on a 24/7 basis. 
•    Ensure the hosting and CMS solutions meet industry standards for security, compliance and accessibility standards, including but not limited to act compliance and advanced protection against known and emerging cyber security threats. improve the overall user experience for citizens accessing government services and information online.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: September 05, 2025