Website Redesign and Development Services

The vendor is required to provide website redesign and development services to redesign, develop, and implement a modern, user-friendly, and fully accessible government website. 
- Goals
•    Improve user experience for residents, businesses, and visitors.
•    Ensure full accessibility in compliance with ADA title ii and WCAG 2.1 aa.
•    Offer intuitive content management for staff with limited technical knowledge.
•    Integrate key government services and forms online.
•    Provide responsive design across all devices and browsers.
•    Enhance transparency and civic engagement.
•    Optional add-ons
•    Encourage site visits by city staff to the intranet
•    Facilitate access for public records requests
•    Mass email notifications
- Requirement:
1. Design and user experience
•    Collaborative discovery and planning sessions.
•    Custom, responsive website design.
•    Clear navigation and site structure for diverse user groups.
2. Accessibility and compliance
•    Compliance with ADA title ii and WCAG 2.1 level aa.
•    Use of aria labels, alt text, and semantic html.
•    Keyboard navigability and screen reader compatibility.
•    Accessibility testing and validation.
3. Technical requirements
•    CMS platform
•    Content migration from the current website
•    Hosting and security recommendations.
4. Training and support
•    Staff training on CMS and accessibility.
•    Documentation and user guides.
•    Optional ongoing support and maintenance proposal.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: September 15, 2025