Drupal Hosting Solution

The vendor is required to provide Drupal hosting solution to Drupal service hosting approximately 1900 websites, ranging from large, high-traffic sites to very small, low-traffic sites.
- Requirement:
•    Central it shall have super admin access to all sites
•    24/7 monitoring and support 
•    Provides at least a development, stage, and production environment for each site 
•    Platform management tools for deploying assets (e.g., files, code, database) between server environments (development, staging, and production)
•    Provide an enterprise pricing structure for the entire implementation, licensing, support, and maintenance.
•    Scalable Drupal cloud hosting solution
o    High availability hardware (99.9% targeted uptime)
o    Handle 2,500+ sites
o    Ability to install our own certificates
o    Provide, support, and implement a shibboleth-compatible authentication solution for Drupal.
o    Provide varnish or other caching for anonymous visitors
o    Capacity for emergency upsizing or auto-scaling
o    We anticipate up to 20m views and 9m visits monthly hitting host load balancers
o    Support for a limited number of sites (<45) containing PCI
•    Site management 
o    Means to create an on-demand database backup which will be retained for a minimum of three months
o    Automated daily database backups retained for a minimum of 3 days (ideally longer)
o    Means for running DRUSH and viewing file structure
o    University will manage our own university
•    Continuous delivery
o    A continuous delivery tool that allows for easy deployment of code updates
o    A means to assemble code on update (i.e., run composer, add code from different sources, manipulate code before deployment…)
•    Support
o    Dedicated onboarding support
o    Provide Drupal and platform expertise
o    dedicated technical account manager or discreet sized team knowledgeable in the university setup
o    expertise and technical support for integration with shibboleth (SSO)
•    Security
o    Real time log access and log forwarding to Splunk
o    University will handle Drupal and module security updates
o    University will provide and manage our own CDN + WAF for production sites
•    Production storage utilization
o    ~1.2 tb for fs
o    ~700 GB for DB
•    SOLR search
o    ~1.5 million queries per month across 8 indexes.

- Questions/Inquires Deadline: October 16, 2025