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A government agency in California issued “Remote Technical Support Services” (RFP). Solicitation WDDS-0315 closed on November 14, 2025. Eligibility: Only for USA Organization.
The Vendor is required to provide to obtain services needed for on-call remote technical support services for a WordPress content management system (“CMS”), or an equivalent system should the authority implement another content management system in the future, as well as all applicable plug-ins used to support the authority’s intranet and internet websites.
- Provide the Authority with technical and development support for all versions of WordPress (or similar CMS) content management system which includes, but is not limited to:
• Technical support and third party modules including setup/installation, upgrades, configurations, troubleshooting, security, performance tuning and other related issues;
• Software development support (front and backend) including troubleshooting of new/existing code, custom software design and implementation, customization of WordPress (or similar CMS) third party modules and other development related issues;
• Database support including development, configuration, troubleshooting, backups, optimization and other database related issues;
• Server support including configuration, troubleshooting, optimization and other server related issues;
• Over the phone and/or web conference based training for WordPress (or similar CMS) software/third party modules or to review code, database or server issues. Contractor shall develop and deliver to the Authority the associated written training materials;
• Documentation of all software development and technical support issues. Contractor shall deliver all documentation to the Authority within 30 days;
• Consulting with WordPress (or similar CMS) or third-party module developers as necessary to resolve support or development issues;
• Application Programming Interfaces (API) Development including Design, Implementation, Documentation, Testing, Versioning and Security.
• Support services shall be available 6:00 a.m. and 6:00 p.m. PST, Monday through Friday, excluding Federal Holidays. Contractor shall confirm Authority’s request for service to Authority via email, within one hour of receipt.
- Contract Period/Term: 3 years
- Pre-Submittal Conference Date: October 29, 2025
- Questions/Inquires Deadline: October 31, 2025
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (WDDS-0315) closed on November 14, 2025. See similar open RFPs below.
A government agency in California. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 3 years.
Yes: Non-mandatory on October 29, 2025.
Questions and inquiries must be submitted by October 31, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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