Website Redesign Services

The Vendor is required to provide the website contains many outdated features such as the user interface, design, and hosting platform.
- The new site will feature a modern design, an intuitive user interface, built-in language translation, and streamlined content management system. It is intended to make information easier to find, expand citizen-focused services, and meet all legal requirements for accessibility, including ADA standards. Custom, permission-based controls will allow City staff to create, edit, and publish content more efficiently while maintaining design quality and visual consistency.
- Utilize current trends to provide a website that is accessible, easy to use, and engaging to the visitor
- Provide a content management system software that is up-to-date and easy for the end-user.
- Ensure the website has multilingual translation capabilities and adheres to web design standards.
- Provide a robust search engine for information access, accessibility, ability, and optimization.
- Serve as a portal for online services, including third-party integration with other online platforms and citizen engagement tools, either through the use of secure API calls or hard links to other platforms.
- Provide exceptional support and maintenance for the website that includes, but is not limited to, minor design changes.
- The experienced developer should have a team of experts who understand the requirements for a local government website. The products used will be in compliance with the Web Content Accessibility Guidelines 2.1 or a subsequent version published by the Web Accessibility Initiative of the WWW Consortium at a minimum Level AA success criterion.
- Incorporate multimedia imagery in the website design, including high-definition photographs and video.
- Vendor Experience and Development Criteria
•    Innovative website design
•    User experience and usability testing
•    Website development and deployment
•    Website hosting
•    Information content strategy
•    AI use
•    Social media integration
•    Search engine optimization
•    Responsive web design, including mobile platforms
•    Exceptional customer service
- Content Management System Software
•    Alerts and Notifications: Ability to display temporary and permanent banner alerts on the website.
•    Browser-Based Administration: Users can update, delete, and create content from any internet-connected device.
•    Calendar/Schedule: Allows for updating and publishing department/category calendars. It should display all events and meetings, with the option to link events to a standalone page or redirect to a webpage or PDF document.
•    Content Scheduling: Set automatic publication and expiration dates for content assets.
•    Content Migration: Migrate all existing website content, pages, and documents to the new site.
•    Cross-Browser Compatibility: The website should maintain a consistent appearance and functionality across various browsers (e.g., Chrome, Microsoft Edge, Firefox, Safari, Internet Explorer.)
•    Department Homepages: Provide departments with dedicated pages that adhere to overall branding guidelines but can have a distinct look for their interior pages.
•    Document and Image Centers: Offer storage for website images, documents, agendas and meeting minutes, and self-hosted media within a Content Delivery Network (CDN) or database, ensuring outdated versions are inaccessible. This includes upload/download capabilities for files up to 10 GB, backend search, bulk delete, bulk publish/unpublished, and immutable options for documents and images.
•    Friendly URLs: Website editors should easily create friendly URLs that redirect to specific pages, including news items, calendar items, and documents. Edits to friendly URLs should be implemented promptly.
•    Multilingual Support: Provide translation support on all pages, with a prominent translation service button on the website homepage.
•    News and Announcements: Dynamically post news releases or updates to the homepage and relevant categorized pages.
•    Online Forms: Create unlimited customizable and fillable forms, with tracking and export capabilities for results.
•    Navigation and Page Templates: Offer editable and set navigation, along with flexible page templates.
•    Preview Before Publishing: Allow website editors to preview webpage changes before they go live on the front end.
•    Rotating Photos/Banners and Video Display: Enable slideshow capabilities on desired pages and an option for video display on the homepage.
•    RSS Feeds: Support registration by department or category.
•    Save Before Publishing: Allow website editors to create new pages as drafts and continue editing without the page going live to the public.
•    Site Search: Include an internal site search engine and dynamic keyword search functionalities.
•    Search Engine Optimization (SEO): The website/CMS should include a search engine solution that automatically indexes all content within the CMS without requiring manual keyword labeling of pages.
•    Site Statistics: Provide analytics and full site audit reports.
•    Sitemap and Breadcrumbs: Automatically generate and update sitemaps and breadcrumbs.
•    Social Media Interface: Display and publish to social media platforms with lifecycle management.
•    SSL Encryption, User Security, and Audit Trail: Ensure robust security measures, including SSL encryption, user security protocols, and an audit trail.
•    Subsites: Ability to create landing pages for various departments that maintain a similar aesthetic to the main homepage (e.g., hero banner, call-to-action items, news item widget, calendar), but can be customized to differentiate between departments.
•    Unlimited Editors: The CMS should support multi-user entry and an unlimited number of users.
•    Updated CMS: The CMS should be accessible from any location and adaptable to current and changing technology.
- AI Integration
•    Integrate advanced Artificial Intelligence (AI) tools into its new municipal website to enhance both functionality and user experience.
- Intelligent Search Engine
•    Support natural language processing (NLP) to interpret conversational or complex queries.
•    Prioritize and rank results based on relevance, location, date, and frequency of access.
•    Include predictive search suggestions and auto-correct for misspellings or incomplete entries.
•    Index all relevant content across the website, including PDFs, forms, agendas, FAQs, and external data sources as necessary.
•    Learn over time from user behavior to improve search accuracy and surface high-demand content more efficiently.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: December 18, 2025