Website Redesign Services and New Content Management System Solution

The Vendor is required to provide for the purpose of obtaining the necessary services for redesigning the Village’s website, off-site hosting, and maintenance or technical support options from web development firms that have more than five (5+) years of experience with municipal entities.
- The website was developed by an outside vendor who specializes in government websites and services. 
- All departmental content is managed within each department, and two web administrators help oversee all Village content. 
- The current website comprises approximately 150 pages (The vendor should visit the Village’s website to confirm the number of webpages), including static images, tables, videos, hyperlinks, text, and e-services (e.g., ActiveNet, online payment).
- Some key factors regarding professional redesign and a search for a new website solution are:
•    Must follow and implement ADA compliance, and the content management system must have capabilities to meet ADA compliance.
•    User friendliness and aesthetically pleasing regarding website navigation.
•    Better mobile content and interaction based on a mobile or tablet device.
•    Better calendar capabilities.
•    FAQs for web users to use when learning about Village services, code requirements, and so on.
•    Village staff directory that allows for easy access to staff phone numbers and bio information.
•    Bid posting portal for Village staff to post bids and for potential contractors or vendors to access publicly.
•    Quickly load and operate webpages.
•    User-friendly Content Management System (CMS) for all departments and administration to help manage departmental content.
•    Seek technical/maintenance support when needed within the organization.
•    Seek professional development pertaining to the user friendliness of the municipal website relating to governmental services, documents, and information.
•    Seek graphic and media interactions, recommendations, and implementations.
- Standardized content management system and web administrative capabilities that the organization can perform, and when needed, staff can contact Vendor support for web development and technical support issues.
- Access to governmental information for Village residents and the public about all departmental services, electronic documents, and custom web forms.
- Access to economic development information regarding community census, businesses, videos, properties, etc., from outside vendors or sources.
- E-Services that allow online payment, newsletter, permits and reports, municipal code, building permits, recreation program registration via ActiveNet, online court payment, tax payment portal, online GIS, Open Data Portal via ArcGIS Hub, and other mapping, and so on.
-  Information for new residents and businesses that have settled within the Village.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 16, 2026