Comprehensive Website and Content Management System Solution

The Vendor is required to provide a cloud-based content management system (CMS) designed specifically for local government websites.
- Provide a secure, intuitive, and scalable CMS that enables staff to efficiently manage content, provide accessible information to residents, and support citizen engagement through modern, user-friendly workflows.
- The City’s website serves as a primary communication tool for residents, businesses, and visitors. It must meet the highest standards for security, accessibility, and usability, while supporting government-specific features such as public notices, agendas/minutes, and emergency alerts.
- Provide:
•    A SaaS-based CMS platform optimized for municipal websites.
•    Implementation, training, and ongoing support services.
•    Integration with common local government systems and third-party services as needed.
- Usability & Workflow
•    Intuitive, non-technical content editor (drag-and-drop or similar).
•    Workflow approvals (draft → review → publish).
•    Template consistency across all departments.
•    Mobile-first design and responsive templates.
- Government-Specific Features
•    Agenda and minutes management (posting, archiving, search).
•    Public notices, RFQ/RFP postings, and service directories.
•    Emergency alert banners/pop-ups.
•    Event and meeting calendar integration.
•    Multi-language support.
- Security & Compliance
•    WCAG 2.1 / Section 508 accessibility compliance.
•    Regular security patching and updates.
•    Role-based permissions and user auditing.
•    Secure hosting with data backup and disaster recovery.
- Integration & Scalability
•    Ability to integrate with payment portals, GIS, permitting systems, and Microsoft 365.
•    Open API availability for future integrations.
•    Scalable to accommodate additional services/departments.