The vendor required to provide websites services to create user-friendly, culturally grounded, secure, and accessible online platforms that advance office mission of improving the wellbeing.
- The redesigned websites shall:
• Improve usability and accessibility for beneficiaries, the public, and stakeholders.
• Reflect office cultural values and identity.
• Provide clear, organized access to resources, programs, news, and reports.
• Strengthen community engagement and storytelling.
• Enhance office ability to manage content efficiently.
- Requirement:
1. Discovery and planning
• Conduct stakeholder and audience interviews.
• Audit existing sites for content, usability, and technical performance.
• Define success metrics and project roadmap.
2. Information architecture and UX design
• Redesign site structure and navigation.
• Develop user journey maps for key audiences (beneficiaries, community, policymakers, media).
• Ensure logical categorization and structure for documents and archives.
3. Visual design
• Develop culturally grounded design system aligned with office brand.
• Create templates for different content types (articles, programs, reports, events).
• Incorporate photography, videos, and motifs.
4. Content strategy and migration
• Audit and update existing content for accuracy, clarity, and relevance.
• Create content governance framework (editorial standards, workflows).
• Migrate content into the new content management system.
5. Technical development
• Recommend and configure a CMS (WordPress, Drupal, or equivalent).
• Ensure ADA and WCAG 2.2 accessibility compliance.
• Ensure all electronic information technology developed or provided under this contract shall comply with the applicable requirements of the electronic information technology disability access standards.
• Implement advanced search functionality.
• Integrate third-party tools (CRM, newsletter distribution, donation processing).
• Ensure site security, scalability, and backup protocols.
6. Special features
• Online repository for office reports and publications.
• Interactive calendar of events with registration options.
• Multimedia integration (oral histories, video, image galleries).
• Beneficiary services portal (optional phase ii expansion).
7. Testing and quality assurance
• Conduct usability testing with diverse audiences (including kupuna).
• Perform browser and device compatibility checks.
• Run security and performance testing.
8. Training and documentation
• Provide training sessions for office staff on content management and workflows.
• Deliver written documentation, style guides, and technical manuals.
9. Launch and post-launch support
• Execute phased rollout (soft launch, feedback, final launch).
• Provide bug fixes and technical support for 3–6 months post-launch.
• Deliver ongoing maintenance recommendations.
- Contract Period/Term: 7 years
- Questions/Inquires Deadline: January 5, 2026
