Website Redesign, Development and Modernization Services

The vendor required to provide website redesign, development and modernization services for include:
1. Discovery and planning
•    Conduct audience and stakeholder research, workshops, and journey mapping.
•    Define detailed project requirements and functional specifications.
•    Develop wireframes and mock-ups of the proposed design (up to 4 rounds of revisions for each).
•    Establish network and security architecture for the new site.
•    Create a visual style guide that reflects the town of brand.
•    Collaborate with tom leadership to finalize the project plan, timeline, and detailed scope.
2. Design and development
•    Develop the website based on the approved design, including all templates and widgets and plug-ins. 
•    Implement an extensive content management system (CMS) with drag-and-drop authoring. 
•    Design and develop a user-friendly and intuitive site structure and navigation. 
•    Integrate specified third-party applications 
•    Buildout core features: dynamic homepage, banner announcements, pop-up boxes, "kitchen sink" widgets, newsroom, advanced calendar, photo gallery, online forms, bid and proposal posting, document center, staff directory, etc. 
•    Develop specialized page templates, including departmental microsites (police, fire-rescue, parks and recreation, public library, experience and engagement) with unique branding and functionality as specified. 
•    Implement WCAG 2.1 aa accessibility compliance.
•    Configure SEO, AEO, analytics (GA4), and reporting features (i.e., looker studio).
•    Establish a DeVos CI/CD pipeline for continuous development and maintenance.
•    Usability testing for end users and the client.
3. Content migration and creation
•    Migrate existing content (text, pdfs, images) from the current AWS database and media directory to the new site.
•    Assist in content strategy including integration of documents, and media, as needed.
•    Organize and tag all content according to the established taxonomy.
•    Provide meta descriptions and alt tags for all page and media content.
4. Testing and quality assurance
•    Conduct thorough internal testing (functional, performance, security, accessibility).
•    Provide a test site for tom internal review and approval.
5. Deployment and launch
•    Implement a comprehensive redirect strategy from existing URLs to new ones.
•    Deploy the new website to the production environment.
•    Conduct post-launch verification.
- Training and post-launch support
•    Provide comprehensive training and documentation for specified internal users (content editors, administrators). 
•    Offer ongoing maintenance and support services, security patches, further development, integration of future plug-ins, and accessibility remediation, including technical issue ticketing. 
•    Conduct regular meetings (monthly, bi-monthly, weekly) with tom project staff for updates, feedback, strategy, and DeVos. 
•    Provide recommendations for hosting, backups, downtime, upgrades, technical support, and security.

- Questions/Inquires Deadline: January 27, 2026