Website Video Hosting and Support Services

The vendor required to provide website video hosting and support services for live coverage on the cable system, website and social media accounts of a variety of public meetings, including city.
- Live streaming
•    Two live streams, 24/7.
•    Adaptive live bitrates.
•    Display of 608/708 live captions coming from agency caption encoders.
•    Provide, implement, and maintain a WordPress integration plugin that establishes a secure, direct connection between the contractor’s video management and streaming platform and the agency WordPress website.
•    Content must meet technical accessibility standard WCAG 2.1 level aa under title ii of the ADA for web and mobile app accessibility.
•    Ensure live streams and archived content reach desktop, mobile and set-top internet devices on a wide variety of web browsers.
•    Ability to schedule, stop and pause live recordings.
•    Ability to simulcast live streams to social media platforms, including Facebook and YouTube.
•    The majority of live events covered by agency have 25-50 simultaneous live viewers. 
•    Some controversial hearings have had hundreds of simultaneous live viewers. 
•    The system must have the flexibility to ramp up to meet these unexpected needs.
- Media content
•    Maintain current archive size of 11.2 tb.
•    Ability to increase archive by approximately 1 tb/year.
•    Ability to edit live recordings to remove recorded sections prior to the start and after the end of hearings, as well as any breaks during the hearings.
•    Ability to include meeting agendas and images that users can view or download.
•    Ability to publish and edit agenda points so viewers can jump to specific points in the meeting.
•    Ability to search the agency archive through categories or word searches of titles, dates, descriptions or agenda items.
- Video playback system connection
•    Connection to cablecast playback system so any information regarding upcoming meetings scheduled in the playback system, including date, time, title and description, will appear in web content management system.
- Content migration
•    Provide any costs required for migration of database, media content, playback connection and streaming encoders. 
•    Include costs associated with current providers, Invintus and site crafting, for assisting with the migration.
•    Provide time estimates for migration.
•    Provide overview and training outline for new content management system.
•    Provide detailed list of agency staff duties and time estimates needed for migration.
- Support services
•    Data center staffed and monitored 24/7/365
•    Physical security to prevent unauthorized access
•    Backup power systems capable of handling short interruptions or longer outages
•    Cooling adequate to maintain the operating environment even in extreme weather conditions
•    Redundant network backbone connectivity
•    Minimum of 1 terabyte of data transfer per month.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: February 13, 2026