The vendor required to provide to design, develop, and implement a new official city website.
- Create a dynamic website that is designed and organized in a manner that: allows visitors to easily find and access information; acts as a marketing tool for the city to highlight its programs, events and services, as well as its amenities and attractions to potential residents and businesses; is mobile-friendly; is easy to update and modify; and is able to incorporate components and integrate with third-party applications.
- Requirement:
1. Discovery and planning
• Review of the existing city website.
• Stakeholder interviews and needs assessment.
• Information architecture and site mapping.
• Content strategy recommendations.
2. Design and user experience
• Design a unique, attractive website to completely fulfill all city requirements either in this RFP or in discussions with the city following the selection of a firm, consistent with city branding.
• Design a unique home page for the city website.
• Design should be simple, aesthetically pleasing and allows users to easily access relevant information.
• Mobile-first, responsive design for all devices.
• Clear navigation and intuitive user experience.
• Accessibility-focused design elements.
• Alerts and notifications - display alerts prominently on the website with notifications sent via email and text messaging to subscribers
• Include a highly-functioning search capability that allows the user to search the whole site or subsections within the site.
• The search should not be integrated with google search
3. Development, technical and administrator requirements
• Be ADA compliant and meet WCAG 2.1 level aa standards.
• Be compatible with modern browsers and mobile devices.
• Use a secure, scalable content management system (CMS).
• Meet industry best practices for security and performance.
• Include content scheduling - set dates for content to automatically publish and expire
• Have browser-based administration - update, delete, and create content from any device with internet access
• Include the ability to schedule news highlights to go up and come down at a certain time.
• Include the ability to hide and delete pages with no worries that they will later show up in a google search.
• Include user-friendly vanity URLs that can be organized.
• Website content editors at the city should be able to set up friendly links themselves, and they should be easy to change, organize and search the short URLs.
• There should also be a way to set up approvals for these short URLs.
• Ability for website content editors at the city to permanently delete pages.
• Have ability to live edit - add, edit and move content directly on the front end of the site without the need to utilized or be trained in writing html or CSS code
• Ability to turn pages off and on depending on the time of year and have them not turn up in a google search when they are off.
• Ability to preview any changes made to content before publishing to the websites.
• This should apply to all types of content, including but not limited to: pages, calendar events, news and FAQs.
• Ability to archive pages and content.
• Ability to define a review schedule for all content, prompting the site editors to review published, non-date sensitive content periodically to ensure all items remain accurate.
• Website content editors’ system should allow for city to be able to post an unlimited amount of content at no extra cost to city.
• The site must allow multiple levels of review and approval of content, before the information is published on the site.
• Must have a minimum of two levels of approval.
• This should be able to be turned on or off depending on various factors.
• The website must utilize a responsive design to display on varying monitor sizes-tablets and all mobile devices (windows, android, iPhone, etc.).
4. Required integrations
• RecTrac (parks and recreation registrations and programs)
• MUNICODE (city code and ordinances)
• MyGov (online services, payments, and forms)
5. Universal calendar feature
• Pulls and displays events automatically from RecTrac, Municode, and MyGov.
• Allows events to be filtered by category, department, or date.
• Displays events in a user-friendly calendar and list format.
• Updates dynamically as events are added or changed in the source platforms.
6. Content migration and SEO
• Migration of existing website content as directed by the city.
• Identification of outdated or redundant content.
• Search engine optimization (SEO) best practices.
• Be act compliant and meet WCAG 2.1 level aa standards.
• The site should provide an ongoing way to maintain a compliant website (automated if possible).
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