Web Governance and ADA Title II Digital Accessibility Compliance Services

The Vendor is required to provide enterprise accessibility program to support compliance with the Americans with disabilities act (ADA) and web content accessibility guidelines (WCAG) to strengthen governance, training, tools, monitoring, and vendor compliance processes in order to create a sustainable and scalable accessibility framework across departments.
- Business (functional) requirement – enterprise accessibility governance
•    Aligns with ADA title ii and WCAG 2.1/2.2 level aa standards
•    Defines roles and responsibilities across departments
•    Establishes accountability and reporting structures
•    Supports ongoing monitoring and remediation
•    Integrates accessibility into procurement and content publishing workflows
- Business (functional) requirement – enterprise accessibility audit and remediation planning
•    Enterprise-wide accessibility audits (websites, web applications, mobile applications, pdfs, multimedia)
•    Manual and automated testing processes
•    Risk-based prioritization of findings
•    Development of phased remediation roadmaps
- Technical requirement – accessibility testing and monitoring tools
•    Automated accessibility scanning
•    Manual testing and assistive technology validation
•    Ongoing monitoring and dashboard reporting
•    Executive-level compliance reporting
- Technical requirement – standards compliance and documentation
•    ADA title II
•    WCAG 2.1 and WCAG 2.2 level aa
- Implementation and timeline constraint – regulatory deadline alignment
•    Initial audit completion
•    Development of remediation roadmap
•    Priority remediation milestones
•    Establishment of governance controls
- Implementation and timeline constraint – phased rollout strategy
•    Prioritize high-risk and high-traffic digital assets
•    Minimize disruption to county operations
•    Coordinate across multiple departments
•    Provide measurable progress milestones
- Integration requirement – content management systems (CMS)
•    Workflow integration
•    Content editor guardrails
•    Real-time accessibility prompts
•    Reporting dashboards
- Integration requirement – enterprise systems and procurement processes
•    Document management systems
•    Learning management systems (LMS)
•    Third-party vendor procurement processes
•    Existing IT governance frameworks.

- Questions/Inquires Deadline: March 12 - March 19, 2026