Website Maintenance and Support Services

The Vendor is required to provide website and communications tools that are integrated, share data, and provide prospective families a user friendly, seamless and branded experience.
- School website requirements:
•    Modern and engaging design templates
•    Mobile device responsive, including ability to resize photos and video based on user device and bandwidth requirements
•    Multiple password protected portals – single sign on
- Features to include:
•    Social media feeds, including ability to pull in content by faculty or others
•    Photo galleries
•    Supports embedded video
•    Interactive calendar features that integrates with outlook calendars
•    News and blog
•    Custom pop-up windows
•    Inquiry forms
•    Forms that can take payments
•    Crisis and emergency mode features
•    Faculty and staff directory
•    Provides all website accessibility functionality
•    Integrated mobile app functionality
- User-friendly content management system that accommodates:
•    Unlimited users with varied level of permissions and access
•    Scheduled content
•    Multiple page types that are reconfigurable
•    Drag and drop features for building content
•    Approval process for content submissions
•    SEO features
•    Vanity URLs
•    No html or coding required
•    Ability to save page drafts and view page prior to publishing
•    Ability to update same content on multiple pages at one time
•    Support multilingual content management
- Includes Omni-channel communications tools that have the ability to:
•    Send SMS, voice, email, social media, newsletters, and website communications
•    Emergency email, text, and push notifications are triggered automatically when entering emergency mode
- Additional requirements:
•    Collects prospect contact info from inquiry forms
•    24/7 support by email, phone, ticket and chat
•    Ongoing training opportunities post launch
•    Receive security updates at minimum monthly, with critical security patches deployed within 48 hours of release
•    Maintain comprehensive documentation including technical API documentation, user guides, system architecture documentation, and regular updates reflecting platform changes
- Integrations:
•    Integrate with existing school systems and third-party tools
•    Microsoft ENTRA
•    Microsoft office 365
•    FMX
•    Instructure’s canvas LMS
•    SCOIR
•    Camp minder
•    Liaison outcomes
•    Google analytics
•    Omnilert
•    PowerSchool
•    Internal apps.