The Vendor is required to provide a comprehensive, user-friendly website content management system (CMS) and ongoing support services for school.
- Provide a fully functional CMS platform that enables school-based staff to independently manage and update website content, including announcements, documents, and general school information.
- The solution must include, at minimum, access to the CMS software, unlimited website storage, automated website backups, and routine software updates covering all standard package modules.
- Responsible for providing reliable and responsive technical support to school staff.
- Support services must include access to a toll-free phone line and an online ticketing system to ensure timely resolution of any website-related issues or inquiries.
- Website remains secure, accessible, and up to date at all times.
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