Website Redevelopment and Ongoing Support Services

The vendor is required to provide website redevelopment and ongoing support services for include:
- Discovery and current-state assessment
•    Review existing website content, site map, navigation, analytics (if available), and pain points.
•    Identify content gaps, redundancies, and opportunities to streamline.
•    Provide recommendations for improved information structure and user flows.
- Information architecture and user experience
1. Site navigation and plan
•    Develop proposed site map and navigation structure.
•    Create “find what you need fast” pathways and quick-access patterns for top tasks.
•    Ensure navigation supports both commercial and general aviation audiences without confusion.
2. Content strategy recommendations
•    Provide recommendations for organizing and presenting content, including:
o    Passenger and commercial service content.
o    General aviation resources 
o    Business and community content (economic impact, development, partnerships, news, and events).
o    General airport information.
o    F.s. 332.0075 required documents.
•    Identify content that should be consolidated, rewritten, or retired (airport to determine final content decisions).
- CMS, technical approach and security
•    Recommend a modern, scalable content management software (CMS) that allows staff to update content easily. 
•    Include:
o    CMS licensing and costs (if applicable).
o    Admin roles and permissions model (who can edit what).
o    Content types and templates (pages, news, alerts, events, directories, forms).
•    Implement secure development practices, including:
o    Vulnerability awareness and patching approach.
o    Secure hosting recommendations.
o    Backup and restore approach.
o    Form security and spam protection (as applicable).
- Visual design and brand alignment
•    Develop design concepts that reflect airport branding and support clear wayfinding through content.
•    Concept pages could include:
o    Homepage
o    Passenger and commercial service
o    Parking and transportation
o    General aviation (GA)
o    Tenant and FBO directory
o    News and events
o    Alerts and notices
o    Contact and forms
•    Provide page-level mockups for key templates.
•    Design should support high-quality visuals
•    Design shall met all web accessibility guidelines.
- Development, integration and buildout
•    Build a responsive website optimized for desktop, tablet, and mobile.
•    Implement the approved templates and CMS configurations.
•    Support integration capabilities as needed, such as:
o    Forms (contact, inquiries, feedback).
o    Maps and embedded content.
o    Alerts and notices.
o    Third-party tools and widgets as required by the airport.
o    F.s. 332.0075 required documents portal.
•    Ensure SEO-friendly build:
o    Metadata, page structure, clean URLs.
o    Redirect strategy (as needed) to preserve search value.
- Accessibility and ADA compliance
•    Color contrast and readable typography.
•    Keyboard navigation and focus management.
•    Accessible forms and error handling.
•    Alt text for images and appropriate semantic html structure.
•    Compatibility with screen readers and assistive technologies.