The Vendor is required to provide to better understand the most effective and sustainable procurement and operational structures for a hosted, full-service e-commerce platform serving both public customers and internal staff.
- Provide market intelligence regarding technology infrastructure, cybersecurity standards, accessibility compliance, and system integration capabilities necessary to support a secure and scalable online store environment.
- The background provided from agency regarding the online store concept, please describe industry-standard e-commerce platform models (e.g., hosted, SaaS, custom-built) and indicate how they may, or may not, apply to the solution
- Provide a public agency, utilizing an ERP system (currently Oracle), what are industry standard integrations from hosted online stores to ERP systems, accounting software or other financial systems large companies may employ.
- Website design, please explain the pros and cons between turnkey formats versus customized branding for the online store.
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