Website Redesign Services

The Vendor is required to provide deliver a future-proof website redesign that has a scalable, standards-based architecture and governance model, and must align with college current and evolving organizational, regulatory, digital, and communications strategies.
- This project will redesign the website that aligns with college evolving needs and better serves both pharmacy professionals and the public.
- Work across six implementation areas:
• Security & Privacy Implementations: embed privacy and security by design through secure configuration, roles/permissions, and documented controls appropriate to the solution.
• UX, IA & Accessibility Implementations: implement an improved user experience and information architecture (IA) that supports key user journeys and meets defined accessibility standards.
• CMS/Content-Management Implementations: configure the CMS to enable efficient content creation, approvals, and ongoing maintenance, including content structure, templates/components, and governance workflows.
• Technical Architecture & Performance: deliver a scalable technical architecture with performance and reliability considerations, including environments, deployment approach, and integration readiness as applicable.
• Analytics and Reporting: implement analytics and reporting capabilities to measure outcomes, monitor site usage, and support continuous improvement, consistent with privacy requirements.
• Post-Launch Support, Training & Governance: provide post-launch stabilization/support, training for administrators and content authors, and governance guidance to ensure the site can be effectively managed and evolved.
- Must confirm their ability to provide comprehensive documentation and knowledge transfer to internal staff to support ongoing maintenance and operation of the website. Including submission of a sample training outline, documentation artifact, or knowledge transfer deliverable from a previous project.
- Must demonstrate experience implementing modern CMS, responsive websites, and integrated digital platforms, including CMS implementation or migration, API/system integrations, and structured content or metadata management.
- Must confirm their ability to design and implement websites that comply with WCAG 2.2 Level AA accessibility standards and reference prior experience delivering accessible websites. Including examples of accessibility validation such as audit reports, testing approaches, or use of assistive technologies
- Must demonstrate experience implementing secure web applications, including authentication, authorization (role-based access), data protection, and secure deployment practices.
- Conceptual strategies including WCAG 2.2 AA compliance, cultural safety, inclusive design, multi-device considerations. Vendors may describe approach to accessibility testing with assistive technologies, inclusive content planning, and multi-group validation (equity-deserving and Indigenous users).
- High-level architecture, API readiness, integration planning, support for future modules/microsites. Vendors may outline system interaction concepts, integration approaches, and alignment with provincial technical standards, including API design, data flow, and scalability considerations.
- Conceptual UX, IA, navigation for multiple audiences, task-based pathways, audience segmentation, and high-level wireframe examples. Vendors should illustrate how they plan multi-audience task flows, including public, licensees, internal staff, and Indigenous users.
- CMS / Content Management Implementation
• CMS configuration, roles, workflows, and governance.
• Structured content models, metadata, search, and discoverability.
• Content migration and refinement approaches.
• Scalability and long‑term maintainability.