The Vendor is required to provide recent usability findings and internal assessments have identified significant limitations in the current website platform.
- Users have experienced difficulty locating information, navigating between microsites, and accessing key services.
- The current system also relies on multiple disconnected platforms for communication, events, and forms, resulting in inefficiencies for both staff and the public.
- Provide to transition to a more scalable, integrated, and user-centered website platform that enhances usability, improves accessibility, and supports long-term operational efficiency.
- Objectives
o Deliver a modern, intuitive, and user-centered website experience.
o Deliver a visually compelling design that reflects South Platte Renew’s brand identity, builds public trust, and enhances overall user engagement.
o Ensure full compliance with accessibility standards (WCAG 2.2 Levels A and AA) and Colorado accessibility law.
o Consolidate multiple platforms into a single, centralized content management system (CMS), specifically WordPress, to reduce staff workload and improve content consistency.
o Improve search functionality and navigation across all content areas, including full-text search of agendas, events, job postings, and other key content.
o Support seamless, responsive performance across all device types, including desktop, tablet, and mobile.
o Deliver comprehensive training and documentation to agency staff to ensure long-term sustainability of the new platform.
- Discovery and Strategy
• Analyze existing website analytics (e.g., traffic patterns, user behavior, high- and low-performing pages) to inform content strategy and site structure.
• Conduct stakeholder interviews and collaborative workshops with agency staff.
• Perform a comprehensive audit of existing website content and systems.
• Evaluate current user experience and identify key pain points.
• Develop user personas and user journey maps.
• Provide recommendations for site structure, navigation, and content strategy.
- Design and User Experience
• Develop a modern, accessible, and mobile-first website design.
• Create wireframes and prototypes for key page templates.
• Design intuitive navigation systems to improve user flow and reduce click depth.
• Ensure visual design reflects South Platte Renew’s brand identity and builds public trust.
- Website Development and CMS Implementation
• Develop the website using WordPress as the required open-source CMS, ensuring long-term flexibility, scalability, and full ownership by agency. Proprietary or closed platforms will not be considered.
• Enable easy content updates and internal management by agency staff.
• Build customizable page templates for various departments and uses.
- Webpage Enhancements
• Development of an interactive PARC (Pilot and Research Center) map displaying all ongoing PARC projects with associated descriptions, locations, and status updates.
• Enhancements to the PARC Innovation Flow Podcast experience, including improved navigation, embedded audio/video integration, and streamlined access to episodes.
• Exploration and implementation of additional creative, interactive elements that enhance storytelling, user engagement, and public understanding of PARC initiatives.
- Search Functionality
• Provide advanced search functionality, including autocorrect, suggested content, event and meeting calendar search, job posting search, and contextual “how-to” search.
- Content Migration
• Migrate existing website content, documents, and media.
• Identify and remove outdated or redundant content.
• Develop a URL redirect strategy to preserve SEO and avoid broken links.
• Ensure all migrated content meets applicable accessibility standards (WCAG 2.2 Levels A and AA), including proper tagging, alt text, and formatting.
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