Online Tax Sale Hosting Services

The Vendor is required to provide online tax sale hosting lien line items shall be publicly available on the vendor’s website free-of-charge without requiring registration or membership prior to viewing.
- Requirement:
• Online instructions on how to utilize the website
• The ability to obtain and electronically submit forms (e.g.w-9s, bidder information sheets):
• A help desk for tax collectors and bidders through the internet, e-mail, and at least one toll-free number.
• Telephone hotline available for use by tax collectors until the sale’s completion.
• Web-based training, including online tutorials, for both bidders and municipal officials responsible for administering the sale.
• A method by which bidders can practice bidding on the website.
• Available in-person training for municipalities, including a working demonstration of the website and overall system.
• Online display of winning bids immediately upon the auction’s completion.
• Notification to winning bidders by email at the bidder’s registered e-mail address.
• Electronic transfer of information and data to and from the municipality, including access for the tax collector to remove and update the tax lien sale list in real time.
• A transaction log for the tax collector to review all bid submissions and results, along with a detailed history of all funds transferred; and
• A standard complaint procedure for both the municipality and bidders, with a complaint log maintained by the vendor and available for the municipality’s inspection.