The Vendor is required to provide website hosting and content management systems support, monitoring, and ongoing maintenance for its existing public website.
- Website migration
• Migrate the authority existing website to the contractor’s hosting platform.
• Preserve all website content, files, images, documents, forms, links, and functionality.
• Maintain existing branding, layout, menus, navigation, and page structure.
• Minimize website downtime during migration.
• Coordinate DNS transition and cutover.
• Perform testing prior to launch.
• Resolve migration-related issues following implementation.
- Website hosting
• Provide fully managed hosting services including:
• Cloud-based hosting environment
• High availability infrastructure
• Automatic software updates
• Server maintenance
• SSL certificate management
• Daily automated backups
• Disaster recovery capabilities
• Bandwidth sufficient for normal public traffic
• Secure data storage
• Performance optimization
• Minimum hosting requirements include:
• 99.9% uptime guarantee
• Fast page load speeds
• Scalable infrastructure
• Redundant hosting environment
• Secure hosting environment compliant with industry best practices
- Content management system (CMS)
• WYSIWYG page editor
• Drag-and-drop editing where available
• Role-based user permissions
• Version history
• Draft content capability
• Content approval workflow (optional)
• Scheduled publishing
• Scheduled expiration or archival of content
• Media library management
• Document management
• Image optimization
• Internal search functionality
• Mobile-responsive editing
- Content scheduling
• Schedule future publication dates
• Schedule removal or expiration of content
• Schedule recurring announcements (if available)
• Publish emergency notices immediately
• Save drafts prior to publication
• Preview content before publishing
- Website monitoring
• 24 hours per day
• 7 days per week
• 365 days per year
• Services shall include:
• Automated uptime monitoring
• Outage detection
• Website availability alerts
• Performance monitoring
• Response time monitoring
• Server health monitoring
• Immediate notification to designated aha staff for outages
- Maintenance
• CMS software updates
• Security patches
• Plugin updates
• Performance optimization
• Broken link monitoring
• Security vulnerability monitoring
• Compatibility updates
• Accessibility updates where applicable.
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