Website Redesign and Integrated Code Enforcement Software

The Vendor is required to provide website redesign and integrated code enforcement software to design, develop, host, and maintain a modern municipal and tourism website that improves accessibility, transparency, communication, and online service delivery for residents, businesses, visitors, and stakeholders.
- Website
• Conduct interviews with key staff to gather input on desired website features, tools, content management needs, and primary user audiences.
• Coordinate the migration of identified features and content from the existing site to the new site.
• Provide integrated code enforcement software and train key staff.
• Content management system requirements
• Website be built on an open, widely supported content management system, such as WordPress, that gives the city full ownership and control of its content.
• Platform must allow city staff to create, edit, and publish content without dependence on the vendor, and must not lock the city into proprietary systems that would restrict future migration or require vendor involvement for routine updates.
• CMS platform recommended, the rationale for that choice, and how staff will be trained to manage content independently following launch.
- Ongoing services
• Post-launch support: provide ongoing technical support and updates for a period of 3-6 months to address technical issues.
• Long-term maintenance: ongoing website maintenance services, including content updates, security patches, and feature upgrades.
• Performance optimization: continued website performance optimization, including server updates and software patches.