The Vendor is required to provide website hosting fy27 3yr services for include:
• Secure website hosting
• Server space allocation
• Plugin and CMS core updates performed monthly to maintain site functionality and security
• Unlimited basic content and page edits, such as text or image changes
• Uptime monitoring with alerts and interventions for outages or unexpected downtime
• 12-24 hour turnaround on standard update requests during business hours 8am – 4pm
• 12-24 hour turnaround on service inquiries
• Weekly backups with 12-week retention and restoration support upon request
• SSL certificate management, including renewals and security monitoring
• Site speed monitoring.
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